An Ebay Computer Purchase
An eBay purchase that turned sour.
A story of fraud, deceit, and broken promises.
Let me preface my statements by saying that I think eBay is great. I'm a handicapped senior citizen and it's been a boon to me to be able to shop the Internet and particularly eBay. In nearly six years I've had two problems both to do with non-delivery.
One incident was insignificant as it involved a $5.00 purchase and was quickly remedied. It only deserves mention because it was my first purchase, and because I complained about non-delivery the vindictive seller gave me a negative feed back, which remains on my record to this day.
Some months ago I purchased a computer through eBay. It was a very good price, but not so low as to arouse suspicion. I paid through Paypal using a credit card.
I had checked the seller's feedback record, which was perfect. Next day I received an acknowledgment and a promise to ship in a day or so. I waited for a week or so, then followed up the shipment. The seller, Ann apologized and said that she was a government attorney, on call and had been called out of town unexpectedly. She said she was on the road and on her return home would advise me the status of the order.
About a week later I received an email with an email with a UPS tracking number and an expected delivery date. The date was somewhat extended, but I accepted it, as it was coming across country. When the PC didn't arrive as expected I sent Ann another email. Her response was another apology and she said that her father had died and she was in another state for the funeral and would look into the matter upon her return, also that due to the inconvenience she was going to refund half my money.
More time elapsed and after several email inquiries I received an email from Ann's husband stating that on her way home from the funeral she had been in a car crash and was hospitalized. He said he was not involved in the transaction, but on her instructions was looking into the matter, and would see that I received not only my computer but also a full refund. Naturally many weeks had elapsed by this time.
I was beginning to become suspicious and checked their feedback record when suddenly there appeared six or seven bad reviews. On a subsequent check they made their feedback private so it couldn't be accessed. By then it was too late, the next thing I knew their email was suspended.
When I contacted eBay they gave me Ann's phone number. When I called the phone number their service had been disconnected. I was unable to get an address from either eBay or Paypal.
I reported this case of fraud, deceit and broken promises to eBay and Paypal. Both had time limits, which had expired, so they were unable to help me, so I turned the matter over to my credit card company.
Fortunately, I had used a protected credit card, and I was within the prescribed time limit. I don't know what transpired but I subsequently received a notice from Paypal that they had credited my account. Eventually I received a full refund.
* Always uses a consumer-protected credit card. Do not ever use your checking or savings account even though Paypal encourages you to do so.
* Make sure you have a consumer-protected card, some do not have this feature, and be aware of the time limits, and other restrictions
* Do not accept stalling tactics even if they seem legitimate. Paypay has a 30-day limit. EBay's is 60 days, or 90 days in some cases. Put in a claim immediately, you can always retract it.
* Be careful when checking feed back, make sure you're getting reports from buyers not sellers. eBay has made it easier to do this now. These people had deliberately purchased a lot of small items to build up a positive feed back record. I have seen a tutorial that advocates doing it for new sellers who have no feed back record .
* Follow tour instincts, I had ignored a lot of danger signals. ---DON'T DO THAT---use your common sense---If you suspect foul play, Take immediate action.
Remember that scam artists are very good psychologists. They know how to appeal to your sensibilities.
Beware---They're Pros they make their living that way. Fraud and deceit are their tools of trade.
Written by: George W. Cannata the publisher of the web site: http://www.caveatemptorus.com, July 8, 2005.
Effective Auction Listings - How To Create Them
Once you've created the best possible title for your item, you will move on to writing your auction description. Here, you have more space to give a detailed description of the item you are selling in the body of your auction. While the photo and title are what get a person interested in your auction and bringing them to your listing, it's your description that is going to have to induce them to actually bid on it.The sole purpose of your description is to get people to place a bid by presenting them with an honest and factual description of what you are selling.It ...(related: Auctions)
A New Definition Of Buyer Beware
"Who's Suzie?"My wife Katrina had been acting strangely ever since I had returned home from my Native American cultural class, not to mention the weird phone call I received just before I left, full of little pauses instead of our usual fast-paced communication. Now that I was home she had been pretty much ignoring me completely, then comes this strange question. Katrina was calm but I could tell there was something under her ...(related: Auctions)
Multiple Income Streams On Ebay Within 30 Minutes!
POWERSELL Status, the secrets revealed.If like thousands of people you have been using eBay and wondering how to gain a regular income, and work from home, this article will help you.Like many, I have been searching for years for that illusive system which will allow me to work from home, and spend more time with family and friends. MULTIPLE INCOME STREAMS are the answer.What are Multiple Income Streams?Multiple Income Streams are the Holy Grail of the Internet, those thi...(related: Auctions)
Ebay Consignments: The Giant Opportunity Hiding On Ebay (part I)
More and more, people are becoming aware that they have potential cash sitting in their closets, attics, and basements. But not everyone has the time or the know-how to tap into it, so these items remain where they are or are given away. Or worse, they're tossed out with the trash. eBay is about to change that.eBay Consignments are a Growing Opportunity for experienced eBay sellers and a boon to consumers who want to unload their "stuff"Heres a common scenario:Renee has a basement full of record albums from the 1940's that s...(related: Auctions)
Dont Sell Grandmas Jewelry At A Yard Sale...get More Money
Have some vintage jewelry? There are several ways you can sell collectible or vintage costume jewelry. How much your vintage jewelry is worth depends on several things. First and foremost, you need to know what you have and the condition it is in. Refer to our first article for helpful tips on old jewelry research. You may consider taking your jewelry to a dealer. If so, first you need to find a dealer, preferably one with experience in old jewelry. Look in your local phone book and get on...(related: Auctions)
Five Ways To Detect Shill Bidders On Ebay So That You Dont Pay Absurd Prices
There is as a lot of buzz about shill bidders on the eBay forums. But in actuality, shrill bidding isn't that common and is rather easily detected.A buyer will sometimes attempt to use shill building to raise the price of merchandise he is selling. T...(related: Auctions)
How To Sell Internationally On Ebay Without Risk
Many people just getting started on eBay have reservations when it comes to selling to International buyers. Possibly they've heard a few second-hand horror stories, or they feel it's simply not worth the extra hassle.eBay provides you with the opportunity to sell to buyers all over the world. This opens a huge new market to the seller. It also allows you to receive more interest in your items and higher closing prices.In many categories, some of the most active buyers live outside the United States. As an example, at the time I'm writing this, if you were selling collectible Pyrex glass, many of your serious bidders would be from Japan.I have been selling internationally on eBay for five years and have been selling to Internation...(related: Auctions)
Start Your Own Business: Sell Things On Ebay
The popularity of online auction site eBay has beenlegendary. With millions of transactions completed daily,it is no surprise why many individuals who do not usuallyshop online regularly purchase items through eBay. Fromantique washboards to brand new wedding gowns, everythingunder the sun can be found within the many categories inone of the web's most popular websites. Many entrepreneurshave used the website's popularity to their advantage andsell things on ebay. With little start-up costs, using eBayas your marketplace instead of a traditional storefront,selling items on eBay is an excellent means for anyentrepreneur to develop a successful business.There are many e-books and websites devoted on how to startan ebay business, so resources abound on the World Wide Web.You may wan...(related: Auctions)
Police Auctions & Government Auctions Professional Resource Information
Police Auctions Information:No, a police auction is not where you go to buy a policeman. Most people do not realize that police agencies, including local police departments, county sheriff departments, as well as state and federal law enforcement agencies end up with a lot of confiscated, lost, or abandoned property. Thi...(related: Auctions)
Professional Ebay Auctions Reap The Profits For Sellers
eBay offer an unbelievable amount of traffic for ANYONE wanting to sell on their auction site, so much so that millions of items are listed on it everyday. So with all this competition how do you make sure that your listing doesn't get lost amongst the rest and that customers keep coming back to you.The answer is simple.... Professional Listings!This covers all aspects of the transaction from the listing itself, how the customer is interacted with to how the item is p...(related: Auctions)
The 3 Minute Auction And Minute Auction Explained
Am I the only person who doesn't know what a 3 minute auction is? Looking for fresh content for my site, I discover that "minute auction," or even a 5, 10 and 30 minute auction is a popular item. Some auction sites may refer to a minute auction as a "Live Bid." The "minute auction" or "3 minute auction" actually comes the closest to duplicating the excitement (and anxiety) of a real auction. No, it is not the sam...(related: Auctions)
Dont Be A Victim Of Online Auction Fraud
The Internet Fraud Complaint Center (IFCC) reported that last year 7.7 million dollars was lost through online auction scams. The actual losses are much greater. Most auction scams are not reported because they involve only small amounts of money.Most auction Web sites are aggressive at fighting fraud. eBay has a fraud investigation unit that has helped them hold down fraud to only .01% of its transactions. If you paid for an item and never received it, or if you received the item but it was less th...(related: Auctions)
5 Reasons Why Playing Music On Your Auctions Is A Bummer Of An Idea
There are 147 million registered users on eBay, and tens of millions of those are desperately fighting to make sales on eBay. When trying to make their auction listings as powerful as possible, many sellers use ill-advised tactics. They think that if they entertain buyers, they are more likely to get a sale. And as the Internet becomes more multi-media, there are many temptations thrown in our way, especially the use of sound.Using background music or sounds, unless you're selling music, is probably a bad idea. If you are going to include music or...(related: Auctions)